Shipping policy
How to Request Cancellation
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Contact Us: Please reach out to our customer service team as soon as possible via:
- Email: craftycottageshop1@gmail.com
- Phone: +971 50 327 5752
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Provide Details: Include your order number ([Order Number]), and the reason for cancellation in your message.
Cancellation Timeline
- Before Shipping: If your order has not yet been shipped, we can cancel it and provide a full refund.
- After Shipping: If your order has already been shipped, please refer to our [Returns Policy] for instructions on returning the item.
Refunds
- Full Refund: You will receive a full refund to your original payment method if the order is canceled before shipping.
- Processing Time: Refunds typically process within 6 to 7 business days after cancellation confirmation.
If you have any questions or need further assistance, feel free to contact us. We’re here to help!
Thank you for your understanding and for choosing [Your Store Name].
Best regards,
Crafty Cottage
- Email: craftycottageshop1@gmail.com
- Phone: +971 50 327 5752