سياسة الخصوصية

Privacy Policy
Effective Date: 25/08/2024

At Crafty Cottage, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us.

1. Information We Collect
Personal Information: We collect information such as your name, email address, phone number, shipping address, and payment details when you place an order or contact us.
Browsing Information: We collect data on how you interact with our website, including your IP address and browsing activity, using cookies and similar technologies.

2. How We Use Your Information
We use your information to:

Process and fulfill your orders.
Communicate with you about your orders and provide customer support.
Improve our website and services.
Send you promotional offers and newsletters if you choose to receive them.

3. Data Security
We use industry-standard security measures to protect your personal information. While we strive to keep your data secure, no method of transmission over the internet is completely secure.

4. Sharing Your Information
We do not sell your personal information. We may share it with:

Service Providers: To help us process payments, ship orders, and manage our website.
Legal Requirements: If required by law or to protect our rights.

5. Returns and Refunds
No Returns Policy: Please note that all sales are final. We do not accept returns or offer refunds for any goods purchased from our store. Before placing an order, please review your selections carefully and ensure that they meet your needs. If you have any questions about a product, please contact us before making a purchase.

6. Your Choices
Access and Update: You can view and update your personal information by logging into your account.
Opt-Out: You can unsubscribe from marketing emails by following the link in the email.
Cookies: You can manage cookies through your browser settings, though this may affect your site experience.

7. Children's Privacy
Our site is not intended for individuals under 13. We do not knowingly collect information from children. If we become aware of any such information, we will delete it.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Crafty Cottage
Email: craftycottageshop1@gmail.com
Phone: +971 50 327 5752
Address: Abu Dhabi, Al Muroor, 29 St, Bldg 15, Floor Mezzanine, Office 2.